Terms of Use

Last modified: 25/07/2025

These terms of use (“Terms of Use”) are a binding legal agreement between you (“You” or “Your”) as user of this mobile application, web application or software application (“Application”) and Daikin Europe N.V. and its subsidiaries ("Company", “We” or “Our”) concerning the access to and use of this Application.

Your access to and use of this Application will be deemed as acceptance by You of these Terms of Use and of entering into an agreement with the Company producing legal , and as consent for being provided with electronic evidence of Your acceptance of the Terms of Use, upon Your request. Please note that for certain parts of this Application specific terms of use might be applicable and per country of reference. Your access and/or use of these parts will be deemed as acceptance by You of these specific terms of use, as will form an integral part of these Terms of Use.

The Company reserves the right to update the Terms of Use at any time and to improve, modify or offer any new products, services and any (related) information included in the Application and/or to the Application (in full or partly), and/or in order to comply with legal and regulatory provisions without prior notice. Amendments of the Terms of Use shall be deemed to have been approved by You and shall become effective for current contracts if Company notifies You of the amendments in text form and You do not object to these amendments within four (4) weeks of receipt of the notification. Company will specifically draw Your attention to this consequence in the notification. The Company reserves the right to interrupt or discontinue operation of the Application without prior notice.

If You are under 18, You may accept these Terms of Use and use the Application only with involvement of a parent or guardian.

If We need to contact You, We will do so by telephone or by writing to the email address or postal address provided by You (in the order).

Index

Use of the Application
End User license
Intellectual Property Rights
Warranty Disclaimer
Limitation of Liability
Linking
Data Protection
About cookies
Choice of law
Severability
Contact Information
Specifics

1. Use of the Application

Access to the Application

You will need to register prior to receiving access to the Application by creating an account. The access to certain features of this Application will be on invitation only from the Company. In case You have a business, i.e. non-private account, the access to the Application might be linked to Your professional occupation as an employee or as a representative of a company selling our products. You will provide the Company with true and correct (contact) information and You will keep this information up to date, to ensure that the Company always has correct information in connection with Your account. the Company has the right to block access after receipt of a notification regarding changes to Your professional occupation from Your employer or principal.

The Company may block Your access rights or withdraw Your access rights at any moment without prior notice at its own discretion. If You are a private user, Company reserves to withdraw access rights at any moment for right cause, including if Your behavior constitutes a justified reason for doing so, e.g. in the event of a violation of current legislation or applicable contractual provisions, including these Terms of Use, and/or policies, accessible on our site.

You are responsible for all activities that occur related to Your account; You should take the necessary measures against any abuse or misuse. If You suspect that Your account may have been compromised, You should notify the Company immediately and terminate Your account.

After termination of Your account, You will discontinue immediately all use of the Application.

Company Content

All information, materials, data and electronic files of any kind whatsoever contained and posted on this Application or information related to the Application sent by the Company to You via electronic communications (“Company Content”) are provided by the Company for informational purposes only.

User Content

If applicable, You are able to upload, store, submit information/electronic files in the Application (“User Content”).

The Company reserves the right to edit or remove any User Content that is uploaded in the Application, either stored on servers or that is hosted or published in the Application.

To the extent permitted by applicable legislation, the Company shall not be liable for any loss of or any damage to the User Content (in full or partly).

Acceptable Use

When using the Application, You will refrain yourself from any act that might be considered as improper or illegitimate. You will not upload any information in the Application that is unlawful or illegal, that infringes upon any third party's legal rights and/or that can give rise to legal actions against You, against the Company or against any third party (in each case under any applicable law).

2. End-user license

Some Applications allow You to download client software (“Software”) which may be updated by the Company automatically. You receive a limited, non-exclusive, non-transferable, revocable license to use the Software, limited to the scope of the Application.

You shall not: (a) modify the Application, the Software and/or the Company Content or use it for any commercial purpose; (b) assign, transfer or sublicense any rights granted to You through these Terms of Use; (c) offer the Application for sale or rent; (d) de-compile, decode, reverse engineer or disassemble any software which is included in the Application; (e) remove any copyright, trademark or other proprietary notices from the Application; (f) take any actions which interfere with intellectual property rights of the Company; or (g) copy, display, transfer, license, reproduce, publish, download, upload, post, transmit, distribute or sell, in whole or in part, the Application or use the Application to create a derivative work. Except as expressly provided in these Terms of Use, there are no other express or implied rights granted to You.

3. Intellectual Property Rights

Your use of the Application cannot be constructed as granting any license or right to use the Company Content of this Application, to use the trademarks, logos and product names appearing in the Application that belong to the Company or to other right holders (collectively, “Trademarks”). Use of Trademarks without written authorization from the owner is prohibited.

The Application and/or the Company Content, including but not limited to text, photographs, images, software, music, audio video clips and any other copyright protected material belongs to the Company. Duplication, public transmission, distribution, modification, deletion, without the authorization of the Company is prohibited under copyright law except for specific use that is permitted under the applicable copyright legislation.

4. Warranty Disclaimer

YOU UNDERSTAND AND AGREE THAT THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. THE COMPANY MAKES NO REPRESENTATIONS AND DISCLAIMS ANY WARRANTIES OR CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER WARRANTS THE COMPANY THAT THE APPLICATION IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. IN ADDITION, THE COMPANY MAKES NO REPRESENTATION NOR DOES IT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY APPLICATIONS (OR THE CONTENT THEREOF), FOR USER CONTENT OR DEVICES, FOR COMPANY CONTENT AND THE COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS.

THE ABOVE DOES NOT APPLY IN CASE YOU ARE A PRIVATE USER.

NO ADVICE OR INFORMATION OBTAINED BY OR THROUGH THE APPLICATION SHALL CREATE ANY WARRANTY ON BEHALF OF THE COMPANY.

THIS SECTION APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

5. Limitation of Liability

YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE APPLICATION IS TO STOP USING THE APPLICATION AND, IF APPLICABLE, UNINSTALL THE SOFTWARE. YOU AGREE THAT THE COMPANY HAS NO OBLIGATION OR LIABILITY ARISING FROM OR RELATED TO THIRD PARTY APPLICATIONS OR THE CONTENT THEREOF MADE AVAILABLE AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO THE COMPANY, FOR ANY PROBLEMS OR DISSATISFACTION WITH THIRD PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL AND/OR STOP USING ANY SUCH THIRD PARTY APPLICATIONS.

IN NO EVENT WILL THE COMPANY, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS OR LICENSORS BE LIABLE FOR: (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY, DAMAGES ; (2) ANY: (A) LOSS OF USE; (B) LOSS OF USER CONTENT; (C) LOSS OF BUSINESS; (D) LOSS OF PROFITS; OR (E) DAMAGE TO DEVICES, (F) DAMAGES IN ALL CASES ARISING OUT OF THE USE OF OR INABILITY TO USE THE APPLICATION, DEVICES, THIRD PARTY APPLICATIONS, THIRD PARTY APPLICATION CONTENT, COMPANY CONTENT OR USER CONTENT; (3) NON-PERFORMANCE OR INADEQUATE PERFORMANCE OR DELAY TO THE OBLIGATIONS DERIVING FROM THE AGREEMENTS CAUSED BY FORCE MAJEURE OR ANY CAUSE WHICH IS NOT REASONABLY FORESEEABLE OR BEYOND THE COMPANY’S REASONABLE CONTROL.

Nothing in the Agreements limits the Company’s liability for fraud, fraudulent misrepresentation, death, or personal injury caused by its negligence, and, if required by applicable law, gross negligence or wilful intent.

Furthermore, if You are a private user this provision n.5 does not affect the mandatory regulations of Your country of residence, when these prohibit in full or in part the limitations of liability indicated above. In the event that these provisions are applicable, the limitations of liability indicated above will have no effect and further rights may be recognized to You as private user.

6. Linking

To a third-party website

This Application might contain links to third-party websites over which the Company has no control. The Company makes no representation whatsoever about any third-party website which You may have access to through this Application. The inclusion of such links does not imply that the Company endorses or accepts any responsibility for the content or any use of such third-party websites.

When accessing third-party websites from this Application, You do so at Your own risk and in accordance with the terms and conditions and privacy policy of this third-party website. The Company is not responsible for the accuracy, timeliness, reliability, adequacy, sequence or completeness of any information, data, opinions, advice or statements made on these websites or for the quality of any products or services available on such websites.

To a website of the Company

You may link to a website of the Company on condition that it is clearly mentioned that the visitors will be redirected to a website of the Company when using the link . The link may not be misleading and may not create the impression that the website of the Company or parts of it are part of another website. For example, framing, deep linking or inline linking to a website of the Company is not allowed without the prior written permission of the Company.

You can apply for permission via form.

Except in case of prior written approval by the Company, no links to a website of the Company may appear on any page of Your website.

7. Data Protection

The Company aims to process Your personal data in a lawful, appropriate and transparent manner.

We encourage You to read our Data Protection Policy which details, among other things, what personal data we process about You and for what purposes. It also summarizes what Your rights are when it comes to this data. By using the Application, You acknowledge that the Company processes Your personal data in accordance with our Data Protection Policy.

8. About cookies

When You register to this Application, the Company will ask Your consent to use cookies to enhance Your experience as User. A cookie banner will appear where You can select cookie settings used by the Company to improve the performance of the Application. You can accept only the minimal cookies, or accept also the performance and advertising/targeting cookies. Please note that, if strictly necessary cookies are disabled, Your visit to this Application will not be possible. You can always reset Your cookies settings by unclicking the checked boxes. To find out more about the cookies or how to change Your settings, please see our Cookie Policy.

9. Choice of Law

If You have a business account, the provisions of these Terms of Use shall also apply to and bind Your legal successors, administrators, legal representatives and Your permitted assignees.

The validity and interpretation of these Terms of Use will be governed by the laws of Austria and any claim arising out of these Terms of Use shall exclusively be brought for the Courts of Vienna, without prejudice to additional protections provided by the mandatory regulations of Your country of residence in relation to Law Venue and Governing Law.

10. Severability

The invalidity of any paragraph, subparagraph or portion of the Terms of Use shall not affect the validity of any other paragraph, subparagraph or portion hereof and such invalid paragraph, subparagraph or portion thereof shall be reformed to achieve the intended spirit and intent of such provision between the parties.

11. Contact information

Daikin Airconditioning Central Europe HandelsgmbH
Lemböckgasse 59/1/1
1230 Wien
Tel. : +43 (0)1 253 21 11
E-mail: office@daikin-ce.com

12. Specifics

Intended Audience

The Application is developed exclusively for HVAC Designers and Installers who possess basic to advanced technical knowledge of Air Handling Units (AHUs), DX condensing units, chillers, and heat pumps. By using the Application, You confirm that you are qualified to interpret HVAC technical data and understand the operational principles of the equipment.

User Responsibility for Input Parameters

All equipment selections made through the Application are entirely based on the parameters You enter, including ESP, temperature, and humidity conditions. It is Your sole responsibility to ensure that these inputs are accurate and appropriate for your application. The Company is not liable for any errors or misapplications resulting from incorrect or incomplete input data.

Nature of Reports

The reports available for download are preliminary and provided as-is and based on assumed technical and environmental conditions. These assumptions may vary by project or region. You are responsible for verifying that the selections meet your specific requirements.

Report Filters and Unit Availability

The filters used to generate reports within the Application are based on a limited set of predefined criteria. The resulting reports do not represent the full range of available units, and should not be considered exhaustive or final.

Pricing Information

The pricing shown in the reports is a package list price, which includes the AHU + DX condensing unit (ERA/ERQ/VRV) or AHU + Chiller, along with only the accessories explicitly listed in the report. This price is not final, and discounts may be available upon consultation. Any piping or accessories shown in drawings are for visualization purposes only and are not included in the package price or supplied by Daikin.

Scope of Supply

The package price covers products only. Installation, commissioning, and other services are not included in the scope of supply. Daikin does not provide these services through the Application.

Liability for Selection Errors

Any mistakes in unit selection are your sole responsibility. Daikin is not liable for incorrect selections, misinterpretations, or assumptions made during the use of the Application.

Modifications and Updates

Daikin reserves the right to modify reports, pricing, filters, or documentation at any time without prior notice. Reports downloaded from the application are intended for preliminary design purposes only. For final selections and pricing, you must consult your local Daikin sales representative.

Report Authority

All selections and specifications must be followed as stated in the report. General information presented in the Application should not override the details provided in the downloaded report.

Enquiry Page Notes

If additional details are required beyond the provided filters, you must clearly specify them in the notes section of the enquiry page. The Company is not responsible for any omissions or misunderstandings.

Timeline Disclaimer

Any timelines mentioned in the Application are indicative only and may vary. The Company is not liable for delays beyond the stated timeframe.

Usage and Copyright

All reports and files generated and/or provided through the Application are intended solely for HVAC design purposes. These materials are the intellectual property of Daikin and may not be used for any other purpose or redistributed without written permission.